December 1, 2019

Assured Performance Network (APN) values its users' privacy. This Privacy Policy ("Policy")will help you understand how we collect and use personal information from those who visit ourwebsite or make use of our online facilities and services, and what we will and will not do withthe information we collect. Our Policy has been designed and created to ensure those affiliatedwith Assured Performance Network of our commitment and realization of our obligation notonly to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make surethat you are up to date with the latest changes, we advise you to frequently visit this page.This Policy applies to Assured Performance Network, and it governs any and all data collectionand usage by us. Through the use of and its associated Websites and services, you are therefore consenting to the data collection procedures expressed inthis Policy.

Please note that this Policy does not govern the collection and use of information by companiesthat Assured Performance Network does not control, nor by individuals not employed ormanaged by us. If you visit a website that we mention or link to, be sure to review its privacypolicy before providing the site with information. It is highly recommended and suggested thatyou review the privacy policies and statements of any website you choose to use or frequent tobetter understand the way in which websites garner, make use of and share the informationcollected.

Specifically, this Policy will inform you of the following

  • 1. What personally identifiable information is collected from you through our website;
  • 2. Why we collect personally identifiable information and the legal basis for such collection;
  • 3. How we use the collected information and with whom it may be shared;
  • 4. What choices are available to you regarding the use of your data; and
  • 5. The security procedures in place to protect the misuse of your information.

Information We Collect and Why

It is always up to you whether to disclose personally identifiable information to us, although ifyou elect not to do so, we reserve the right not to register you as a user or provide you with anyproducts or services.

When you register on or use the Website or tools provided, we collect personally identifyinginformation about you and your company, including such information as your name, companyname, phone number, address, email address, and billing information. This registrationinformation is used to create a User account and/or Co-Op membership account, and enables usto tailor the Website experience to meet your needs, communicate with you when necessary, andbetter understand what kind of additional content and services may interest you. We also collectadditional personal and company information for use in connection with the provision of serviceson the Website, including geographical location. We may also compile certain information youprovide us into aggregate profile data, which we use for market and trend analysis, and otherpurposes.

We also may use cookies to store and track your preferences to provide you with a morepersonalized user experience. A cookie is a message that is sent to your browser from a Webserver and stored on your computer's hard drive. All information gathered and used is totallyconfidential and only used by Assured Performance Network to track the progress and success ofthe program. Your information is never sold to third-parties.

Please rest assured that this site will only collect personal information that you knowingly andwillingly provide to us by way of surveys, completed membership forms, emails, and onlinetools. It is the intent of this site to use personal information only for the purpose for which it wasrequested, and any additional uses specifically provided for on this Policy.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

  • To better understand your needs and provide you with the services you have requested;
  • To fulfill our legitimate interest in improving our services and products;
  • To send you promotional emails containing information we think you may like when we have your consent to do so;
  • To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
  • To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time weretain said information will be determined based upon the following criteria: the length of timeyour personal information remains relevant; the length of time it is reasonable to keep records todemonstrate that we have fulfilled our duties and obligations; any limitation periods withinwhich claims might be made; any retention periods prescribed by law or recommended byregulators, professional bodies or associations; the type of contract we have with you, theexistence of your consent, and our legitimate interest in keeping such information as stated inthis Policy

Use of Information Collected


Assured Performance Network may collect and may make use of personal information to assistin the operation of our website and to ensure delivery of the services you need and request. Attimes, we may find it necessary to use personally identifiable information as a means to keep youinformed of other possible products and/or services that may be available to you from

Assured Performance Network may also be in contact with you with regards to completingsurveys and/or research questionnaires related to your opinion of current or potential futureservices that may be offered.

Assured Performance Network uses various third-party social media features including but notlimited to and other interactive programs. These may collect your IP address and require cookiesto work properly. These services are governed by the privacy policies of the providers and arenot within Assured Performance Network's control.

Do Not Sell My Information

The California Consumer Privacy Act (CCPA), gives residents of the state of California the rightto prevent businesses from selling their personal information.

Click here for more information and to record your preference that Assured PerformanceNetwork not sell your data in the future.

Disclosure of Information

Assured Performance Network may not use or disclose the information provided by you except under the following circumstances:

  • as necessary to provide services or products you have ordered;
  • in other ways described in this Policy or to which you have otherwise consented;
  • in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
  • as required by law, or in response to a subpoena or search warrant;
  • to outside auditors who have agreed to keep the information confidential;
  • as necessary to enforce the Terms of Service;
  • as necessary to maintain, safeguard and preserve all the rights and property of Assured Performance Network.

Non-Marketing Purposes

Assured Performance Network greatly respects your privacy. We do maintain and reserve theright to contact you if needed for non-marketing purposes (such as bug alerts, security breaches,account issues, and/or changes in Assured Performance Network products and services). Incertain circumstances, we may use our website, newspapers, or other public means to post anotice.

Children under the age of 13

Assured Performance Network's website is not directed to, and does not knowingly collectpersonal identifiable information from, children under the age of thirteen (13). If it is determinedthat such information has been inadvertently collected on anyone under the age of thirteen (13),we shall immediately take the necessary steps to ensure that such information is deleted from oursystem's database, or in the alternative, that verifiable parental consent is obtained for the use andstorage of such information. Anyone under the age of thirteen (13) must seek and obtain parentor guardian permission to use this website.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communicationsfrom us by way of email or newsletters. To discontinue or unsubscribe from our website pleasesend an email that you wish to unsubscribe to If you wish tounsubscribe or opt-out from any third-party websites, you must go to that specific website tounsubscribe or opt-out. Assured Performance Network will continue to adhere to this Policy withrespect to any personal information previously collected.

Links to Other Websites

Our website does contain links to affiliate and other websites. Assured Performance Networkdoes not claim nor accept responsibility for any privacy policies, practices and/or procedures ofother such websites. Therefore, we encourage all users and visitors to be aware when they leaveour website and to read the privacy statements of every website that collects personallyidentifiable information. This Privacy Policy Agreement applies only and solely to theinformation collected by our website.

Notice to European Union Users

Assured Performance Network's operations are located primarily in the United States. If youprovide information to us, the information will be transferred out of the European Union (EU)and sent to the United States. (The adequacy decision on the EU-US Privacy became operationalon August 1, 2016. This framework protects the fundamental rights of anyone in the EU whosepersonal data is transferred to the United States for commercial purposes. It allows the freetransfer of data to companies that are certified in the US under the Privacy Shield.) By providingpersonal information to us, you are consenting to its storage and use as described in this Policy.


Assured Performance Network takes precautions to protect your information. When you submitsensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information isencrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon inthe address bar and looking for "https" at the beginning of the address of the webpage.While we use encryption to protect sensitive information transmitted online, we also protect yourinformation offline. Only employees who need the information to perform a specific job (forexample, billing or customer service) are granted access to personally identifiable information.The computers and servers in which we store personally identifiable information are kept in asecure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosureor modification of the user's personal information under our control.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within thePrivacy Policy Agreement. If you are not in agreement with our terms and conditions, then youshould refrain from further use of our sites. In addition, your continued use of our websitefollowing the posting of any updates or changes to our terms and conditions shall mean that youagree and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to ourwebsite, please feel free to contact us at the following email, telephone number or mailingaddress.


Telephone Number: 949-221-0010

Mailing Address:
Assured Performance Network
3600 Embassy Pkwy Suite 300
Fairlawn, OH